Return Policy

Returns and Exchanges: 

  • Returns on clothing, shoes, jewelry & accessories are only eligible for a STORE CREDIT or EXCHANGE for a different size/item. 
  • All "SALE" items are considered FINAL SALE and will not be covered under the return guidelines.
  • Merchandise must be returned within 14 days of delivery confirmation date. Original shipping fees are non-refundable & return shipping is the responsibility of the customer.
  • All items must be returned in NEW condition. This means items must be unworn, unwashed, odor & pet hair free, must not have deodorant, make-up or food stains in order to be eligible for exchange/store credit. When returning shoes, please DO NOT return with tape & shipping labels stuck to the actual shoe box. The shoe box MUST BE returned in a mailing box or wrapped in paper. If any of the return items are found in the above conditions, we will return the item to you and you are required to pay the shipping. 

Please send all returns to:

Leather and Lace Boutique
Returns Department 
183 Park Street
PO Box 1776
Canton, NC 28716
*Please include a note in your package with your Name, Address, Phone Number and a brief description of what you are requesting. Packages sent back without a note will receive a store credit code to the email you provided at time of checkout.

 

 ***Returns take 5-7 days to process once we receive them back & depending on your financial institution can take 7-10 to receive funds back to your account.